I'm writing this in response to a couple of people who have voiced their concerns about the credibility of certain resellers of our oils.
The resellers marker is a great way to get your hands on ouds that you otherwise couldn't, and we certainly encourage it. We just want to be sure that when you buy 2nd hand (not to mention 3rd or 4th hand) that the oil is an authentic EO product and that the seller is someone we recognize as a legitimate buyer of that oil from us.
It’s not lost on anyone that some sellers have an alternative agenda, hence the concerns some of you have raised. I also know for a fact that one particular bottle advertised recently as new and unused had definitely been used, and even that the person selling this bottle didn't get it from us. On a second occasion a so-called bottle of Oud Royale No 1 was in fact Oud Royale No 2.
These kind of misunderstandings can easily be avoided by quickly checking in with us about the legitimacy of the seller or a particular oil. We've done so many times and we'd be happy to confirm if someone has purchased a given oil from us directly, so feel free to get in touch with us if you’re unsure.
The resellers marker is a great way to get your hands on ouds that you otherwise couldn't, and we certainly encourage it. We just want to be sure that when you buy 2nd hand (not to mention 3rd or 4th hand) that the oil is an authentic EO product and that the seller is someone we recognize as a legitimate buyer of that oil from us.
It’s not lost on anyone that some sellers have an alternative agenda, hence the concerns some of you have raised. I also know for a fact that one particular bottle advertised recently as new and unused had definitely been used, and even that the person selling this bottle didn't get it from us. On a second occasion a so-called bottle of Oud Royale No 1 was in fact Oud Royale No 2.
These kind of misunderstandings can easily be avoided by quickly checking in with us about the legitimacy of the seller or a particular oil. We've done so many times and we'd be happy to confirm if someone has purchased a given oil from us directly, so feel free to get in touch with us if you’re unsure.